Contact Us/Customer Service

Need to Contact me?      Please give me a call!

I might be up to my elbows in clay when your call comes in;

So if I'm not able to answer your call right away, please leave a message or drop me an email.   

  • You can reach me at 608-423-7417 between the hours of 8:00 AM and 6:00 PM CST. 
  • Or send me an email,

Shipping Delivery: Our goal is to get your order to you as quickly and economically as possible. In-stock items usually ship within 48 hours of your order. We ship via UPS Ground.

Rush Delivery

If you need to get an order delivered faster than the 4-6 business day time frame, please call and we can set up a rush delivery with UPS. Shipping rates will vary.

Returns and Exchanges:

We want you to be happy with your Wakefield Studio pottery purchase. If that is not the case, we will work hard to make things right.

Breakage in Shipping: 

Occasionally, breakage occurs during shipping.  if this happens with your order, please send me an email with information on what was damaged.  Also, please let me know if the box appeared damaged, and if possible send a digital photo of the broken pottery and the box,  This will facilitate getting a claim paid by UPS.  In the meantime, I will work with you to get a replacement out ASAP.